Terms of service
Welcome to Cinder & Ash. The terms “we”, “us” and “our” refer to Cinder & Ash. Cinder & Ash operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify.
By using our Services, you agree to these Terms of Service and our Privacy Policy.
1. Use of our Services
By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You agree not to use our Services for any unlawful or unauthorised purpose.
2. Products
We make every effort to display our products accurately. However, colours and appearance may vary depending on your device.
All product descriptions and availability are subject to change at any time.
3. Orders
When you place an order, you are making an offer to purchase.
We reserve the right to accept or decline any order at our discretion. Orders are only confirmed once payment has been processed and you receive confirmation from us.
Please check your order carefully before placing it.
4. Pricing and Payments
All prices are shown in GBP (£) and include VAT where applicable.
Shipping costs will be added at checkout.
We reserve the right to change prices at any time.
5. Shipping and Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers or events outside our control.
6. Returns and Refunds
Please refer to our Returns Policy for full details on returns and refunds.
7. Intellectual Property
All content on this website, including images, text and branding, belongs to Cinder & Ash and may not be used without permission.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or practices.
9. Liability
We are not liable for any indirect or consequential loss resulting from the use of our Services or products.
10. Changes to Terms
We may update these Terms at any time. Continued use of the website means you accept any changes.
11. Governing Law
These Terms are governed by the laws of England and Wales.
12. Contact
If you have any questions, please contact:
Cinder & Ash
Email: hello@cinderandash.co.uk
Location: United Kingdom